Multi-Lingual Customer Care
Scalable IT Solutions
Social Media Management
Social Media has Changed the Rules of the Game between Company and Customer Forever!
Helping you create the environment for the new social enterprise to deliver extraordinary customer service, lead generation & market insight!Contact us
We now live in a multi-channel world – OpsTalent lets you connect with all your customers and engage them across all your support channels (Twitter, Facebook, phone, email, chat, mobile and discussion boards) 24/7 in more than 16 languages. Be there for your customers – anytime, anywhere.
Principle Centered Ethicsopenness, honesty and transparency
Happiness Cultureour company is people centered
Nearshore LocationPay less, expect more
Multi-lingual Capabilitywe speak in 16+ languages
Multi Channel Support360 degree coverage
Best of Breed Technologywe are not burdened by legacy technology
Social Media Specialistspowering your social media potential
Brand Care Focusedbecause we know how to make your brand shine
In today’s day and age the customer’s experience is essential. OpsTalent has been a great partner to ensure we have provided the best customer journey for our customers. Keep it up!
The best thing with OpsTalent is that they grow as you grow. Their ability to adapt and overcome has made them a valued partner – our personal demigods of customer service.
We pride ourselves on high customer loyalty and low return rates which are a result of outstanding customer service provided by OpsTalent.
With OpsTalent we’ve noticed a distinct increase in ROI. Our small, but dedicated team provides a more responsive and intelligent service than ever before.
Every customer interaction is vital to our success. OpsTalent has not only helped us realise that, but has provided us a customer service we can be proud of.
OpsTalent really does care and gets the value of going the extra mile. We look forward to developing our relationship.
Learn from Our experience!
Our case studies will focus on how OpsTalent maximizes social media monitoring, sharing and engagement efforts, at the same time providing tips and tricks to help you on your path to customer centricity.
Gain industry insight!
Our White Papers provide valuable insight, especially in B2B marketing field of expertise. If you’re a decision maker who’s always short on time look no further, OpsTalent prepared a real treat for you.
Read Our Social Media eBooks!
Our eBooks break down each aspect of OpsTalent’s social media solutions, providing a wide variaty of examples in order to help you with your sociam media efforts. Our guides will help with your listening and engagement efforts, no matter what stage your social strategy is and what sector are you operating in.
Our partner program is designed to reward you
OpsTalent Partner Program can become a strong source of recurring, passive revenue for successful partners. Simply by tapping into their existing network of contacts.